Privacy Policy

NextTide Logistics LLC (“NextTide,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access our website or use our services.

1. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Fill out a contact or booking form on our website
• Subscribe to our newsletter or marketing communications
• Request a consultation or strategy call
• Engage us for marketing services
• Communicate with us via email, phone, or other channels

This information may include:

• Full name
• Email address
• Company name
• Phone number
• Monthly advertising spend range
• Business goals and marketing objectives
• Billing and payment information (processed through secure third-party payment processors)

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and geographic location
• Browser type and version
• Operating system
• Referring website or source
• Pages visited, time spent, and navigation paths
• Device identifiers and screen resolution
• Date and time of access

2. How We Use Your Information

NextTide Logistics LLC uses the information we collect for the following purposes:

• Service Delivery: To provide, operate, and maintain our marketing services
• Communication: To respond to your inquiries, schedule calls, and provide customer support
• Marketing: To send you promotional materials, newsletters, and updates about our services (with your consent)
• Analytics: To analyze website usage, improve our services, and optimize user experience
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Business Operations: To manage our business, including billing, accounting, and internal reporting
• Security: To detect, prevent, and address technical issues, fraud, or security breaches

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our business (e.g., email platforms, analytics tools, payment processors, advertising platforms)
• Advertising Platforms: With platforms such as Meta, Google, and TikTok as necessary to manage your advertising campaigns
• Legal Requirements: When required by law, regulation, subpoena, or court order
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets
• Consent: When you have given us explicit consent to share your information

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

5. Data Security

We implement commercially reasonable technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal obligations
• Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails
• Data Portability: Request a portable copy of your data in a structured, machine-readable format
• Restrict Processing: Request that we limit the processing of your personal information

To exercise any of these rights, please contact us at sales@nexttidelogistics.com.

7. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. NextTide Logistics LLC does not sell personal information.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically for any changes. Your continued use of our services after any modifications constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

NextTide Logistics LLC
Atlanta, GA
Email: sales@nexttidelogistics.com